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Resolve PST File Not Compatible Outlook Error

Are you facing problems while opening PST files? Has your PST files become incompatible? If you are using a version of Outlook that is prior to Microsoft Outlook 2003, and try to open PST folder that has been exported from the recent versions of Outlook such as 2003 and 2007, there may arise problems related to Outlook PST compatibility. The users generally face PST file not compatible outlook error messages on their computer screen that states

The file file_name.pst is not compatible with this version of the Personal Folders information service. Contact your Administrator.”

Further the users cannot access the information or data stored in the PST folders thus PST files becomes incompatible. Lets take a look at the probable reason that caused the following error

The recent version of Outlook 2003 and 2007 uses Unicode format or universal encoding standard for exporting the files using Import and Export wizard. When the PST files are exported to earlier version of Outlook than 2003, it cannot be accessed or opened. Outlook versions earlier to 2003 uses ANSI or American National Standards Institute format and does not supports Unicode format. Unicode format is responsible for making the text appear properly while accessing emails and messages. This difference in the format is the main reason for generating PST file not compatible Outlook Error.

It is imperative to resolve this Outlook incompatibility error soon or else it may cause severe loss of data that stored in the Outlook.

How to Resolve PST file not compatible Outlook Error

In order to get rid of this problem the users are advised to copy the complete data that exists in the Outlook 2003 and 2007 and make a new PST file that has not been converted to Unicode format by following the below steps:

  • launch Outlook and click the file menu option
  • Next click on data management tab.
  • Click ADD option
  • select 'Outlook 97-2002 file' once the dialogue box appears
  • select and click OK twice.
  • New file will be created and ready to use.

The new file that has been created will support ANSI format and users can easily view the data that was stored in the Outlook 2003 or recent versions by simply dragging to the newly created file or by using Import and Export utility Wizard. Following the above steps successfully resolves the Outlook's incompatibility issues and makes the data accessible once again. However, users can also try third party PST Recovery Software to retrieve data that has become inaccessible. The utility is compatible with almost every old and new versions of outlook.

Scanpst.exe failed? Try Outlook PST Repair

Install the software with quick installation wizard. Just follow the 4 simple steps to successfully install the Outlook PST Repair.

Step 1
Launch the Outlook PST Repair from the desktop shortcut. And select the corrupted PST file.
 

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Step 2
Click Next and follow the on-screen instruction to finish it. No need to Worry! Your Outlook.pst is in Hand of Professional.

Outlook PST Repair has very advance scanning alogorith as compared to the Scanpst.exe. You will see the difference in result, once the scanning is over.

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Step 3
Once Scanning process is completed, Outlook PST repair will show the previews of all the recoverable components.
 
scanpst.exe

Step 4
After viewing the lost folder in the recovered item list. Go for the Licence key to save the pst file..
 
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I tried SCANPST.exe a Inbox Repair Tool, and got nothing. But Outlook PST repair recovered all my emails back.

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